FAQs

We act on behalf of various organisations in both the collection of Civil and High Court Enforcement orders.

Please note that we will continue enforcement until such time the court withdraws the Warrant or payment in full is made.

You need to seek your own legal advice or contact us on 01925 984020 for further information on the outstanding amount.

Please contact us immediately so we can update our records and advise our client. If you know the person the letter is addressed to, or have a forwarding address or contact telephone number, please let us know. You can email enquiries@empira.co.uk

Call them right away on the mobile number on the letter.

An Enforcement Agent’s role is to collect the full amount or to remove goods for sale at auction. They may be able to allow you some time to raise the funds. You are best arranging a convenient time for the Agent to revisit you to discuss your options.

Removing goods is the last resort, but if your debt has reached Removal / Sale Stage it is because you have either not contacted us to arrange repayments or because you have defaulted on agreed payments.

The Enforcement Agent in charge will always assess your circumstances to ensure there are no other suitable options before proceeding with a removal. Please speak to the Agent as a matter of urgency.

By cash to the Enforcement Agent

By debit card on our Payment Portal or our 24/7 Payment Line (01925 984108)

Speak to one of our friendly advisors on 01925 984020

By post. Send to; Empira Limited, Unit B, 210 Cygnet Court, Centre Park, Warrington, WA1 1PP

All payments must be made to Empira Ltd and must include all fees and charges. Please make sure you include your case reference number, your name and address with all payments.

We will award a credit. However, please note that you will still need to pay any fees due to us up to that point, and an enforcement agent may visit to collect any outstanding balance.

All our staff are welfare trained and can help you with your debt, but our staff cannot offer medical or financial advice but can signpost you in the right direction

Find a list of charities who will be able to offer free advice.

Wellbeing Charities

Debt Charities

Schedule Fees recoverable under regulation 4

Enforcement other than under a High Court Writ

Enforcement under a High Court Writ

For further information see The Taking Control of Goods (Fees) Regulations 2014

The Registry Trust administer at the Register of Judgments, Orders and Fines. You can check the register using their TrustOnline service.