Our Team

James Metcalfe

Enforcement Director

Jim has been in the industry for 30 years, firstly as an experienced enforcement agent and then becoming an authorised High Court Enforcement Officer in 2009.

Jim is pleased to have the opportunity to start up with Empira as he can model the business in the way that achieves maximum collections, but also caters for the need of all stake holders, focusing on vulnerability and speed of collection.

Please feel free to drop Jim a message on jmetcalfe@empira.co.uk

Gary Carr


Gary has been in the enforcement industry for over 10 years and held various roles, ranging from experience in the call centre all the way to becoming Sales Director.

Gary joined Empira with a desire to make the business the number one choice for customer service, and the go-to firm for debt collection. Gary is looking to bring in new ideas and spear head collections with a strong focus on customer needs.

Feel free to contact Gary on gcarr@empira.co.uk